Background Information on the National Collaboration Framework (NCF)
In March 2002, the Online Council of Ministers set as a priority:
"the better integration of service delivery across all jurisdictions of Government".
To achieve this, the Online Council Officials (OCO) created the Integrated Transactions Reference Group (ITRG). The ITRG was established to:
"...develop a strategy for delivering integrated services across jurisdictions and to prepare a practical work plan to address the priority tasks".
In order to achieve this objective, the ITRG created the National Service Improvement Framework (NSIF). The ITRG decided that a conventional 'strategy' was not practical. Instead a 'framework' for collaboration was urgently needed.
The National Service Improvement Framework (NSIF) was re-branded as the National Collaboration Framework (NCF) in December 2008.
The NCF is further developed and implemented by the National Collaboration Program (NCP). The NCP is funded by the Online Council Officials and is tasked with implementing the Integrated Transactions Reference Group agenda.
Contact for information on this page: AGIMO - National Collaboration Program Team