ICT Service Improvement & Delivery

The Department of Finance and Deregulation, through the Australian Government Information Management Office (AGIMO) is facilitating the development of seamless, customer focussed online services.

Initiatives include:

Australian Government Online Service Point (AGOSP) Program
The AGOSP Program is an initiative that will enhance the australia.gov.au [External Site] website to provide people with simple, convenient access to government information and services.

Australian Government Consultation Blog
The Australian Government is exploring the development of an Australian Government e-consultation forum to improve online citizen engagement and promote a consistent and appropriate experience for everyone participating in Australian Government online consultation and engagement initiatives.

Australian Government Interoperability Frameworks
The Australian Government Interoperability Frameworks addresses the information, business process and technical dimensions of interoperability. It sets the principles, standards and methodologies that support the delivery of integrated and seamless services.

National Government Information Sharing Strategy
The National Government Information Sharing Strategy will become a reference document for Australian Governments of all levels, by setting out a high level strategy to promote an environment that supports information sharing.

National Standards Framework
This document describes a framework for initiating, endorsing and managing the development of Information and Communication Technology (ICT) standards to support the integration of cross agency business processes.

Australian Government Information Websites
Access points (or web sites) are developed and managed by AGIMO to assist the discovery of Australian Government information. The sites contain comprehensive listings of web sites by subject, A-Z listings, contact information, program information, online services and search facilities spanning every Australian Government department or agency.

Australian Government Publishing Information
Advice on Australian Government publication processes, including:

Australian Government Publication Guidelines
A guide to assist Australian Government agencies meet their obligations for government publications.


Contact for information on this page: AGIMO.Feedback@finance.gov.au


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Last Modified: 15 July, 2010