Australian Government Online Service Point (AGOSP) Program
Overview
The Australian Government Online Service Point (AGOSP) Program is a $42.4 million Budget initiative that will enhance the australia.gov.au [
] website to provide people with simple, convenient access to government information, messages and services. The AGOSP Program will be a major contributor towards the achievement of an ambitious information technology agenda the government set for itself in the 2006 e-Government Strategy, Responsive Government: A New Service Agenda.
In the last two e‑Government Satisfaction surveys, Australians’ Use of and Satisfaction with e-Government Services (undertaken by the Australian Government Information Management Office), people have repeatedly requested simple access to government information and services as well as more personalised services through a principal online entry point; they are frustrated by the need to visit multiple websites to get information and services relevant to them.
Through australia.gov.au, the AGOSP Program will make accessing government information, messages and services simpler for people.
The enhancements to australia.gov.au will include a single sign-on service, allowing people to visit multiple government websites without repeatedly signing in at each; an advanced online forms capability; and a National Government Services Directory, providing a comprehensive list of government services (both online and offline).
Enhancements to australia.gov.au began in March 2009 and will continue throughout 2009-10.
A list of new features and information on future enhancements can be found at the What's New [] page.
Contact for information on this page: agosp@finance.gov.au